For over forty-six years I practiced law, not in a big firm, and not confined to one narrow specialty. In that time, more than ten thousand people, businesses, and even state agencies sat across the table from me with nowhere else to turn.

What I learned, case after case, is that the problem someone walks in with is rarely the problem that actually needs solving.

That is the discipline behind everything I do, speaking, coaching, courses, and seminars, all building from one reality: most people perceive a problem, but often can't see the real problem. The real problem is usually one layer deeper, hidden behind something we are comfortable naming.